When you visit our ING.com website, we may process personal data via cookies. Cookies are small text files that are downloaded and stored on your device.

Why cookies? 

Essential cookies keep our website secure and working properly, They are always on and do not require your consent. With your consent, we also use non-essential cookies. Analytical cookies to understand how our website is used and improve your experience, and social media cookies show you more relevant content.

You decide what you share

 

 

You manage which cookies you accept and you can change your preference at any time using the choice selector above. For more details on how we use personal data, please check our privacy statement.

We have three cookie settings:

  1. Functional cookies: These are essential cookies that keep the website running smoothly. They enable features that are necessary for example for navigation and accessibility.  
  2. Analytical cookies: These are non-essential cookies that will require your consent. The cookies record the behaviour of visitors on the website, including mouse clicks, scrolls and clicks to track how the website is being used to further improve it.
  3. Social media cookies: These are non-essential cookies that will require your consent  For example cookies for video’s from YouTube. Social media cookies are third-party cookies and therefore the types and duration of these cookies are set by these social networks. This is beyond ING’s control. 

 

Click to unfold and see a description of the cookies we use.

Functional cookies

Akamai

These cookies are necessary for Akamai security solutions to protect website from DDoS attacks, web application vulnerabilities, bots, and other cyber threats. More information.

Name Purpose Expiration
ak_bmsc Cookie used to optimise performance and to improve the user experience on Akamai websites. 1 day
bm_sv Cookie used by Akamai Botman Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.. 1 day

BlueConic

We use BlueConic to show you the cookie notification and to save your choice of cookie settings. More information.

Name Purpose Expiration
AWSALB Used for load balancing by Amazon Web Services. 7 days
AWSALBCORS Used for load balancing by Amazon Web Services, with the SameSite property (for the recent Chrome changes). 7 days
BCSessionID Unique identifier for the BlueConic profile. 1 year
BCCookieConsentRefuse Stores the visitor's preferences when they decline to provide consent. 1 year
BCReferrerOverrule Stores a custom bcChannelIdentifier as referrer. For these channels the actual referrer points to the website and not the overrule. The overrule would be lost if not stored in this cookie. 1 year
BCCookieConsentAccept Stores the visitor's preferences when they agree to provide consent. 1 year

GlobeNewswire & Euroland by Notified

These cookies are necessary for the stock price ticker, share price calculators and press release subscription service. More information.

Name Purpose Expiration
AWSALB Used for load balancing by Amazon Web Services. 7 days
ASP.NET_SessionID This cookie is associated with Microsoft .NET based technologies. It is used to maintain an anonymized user session by the server. Session
_GRECAPTCHA Cookie provides spam protection. 6 months
incap Incapsula DDoS Protection and Web Application Firewall: the cookie on which HTTP requests are related to a certain session (AKA visit). Re-opening the browser and accessing the same site is supposed to be considered different visits. Session
nlbi This cookie is associated with Incapsula DDoS Protection and Web Application Firewall. Used to ensure requests by a client are sent to the same origin server. Session
Visid_incap Incapsula DDoS Protection and Web Application Firewall: the cookie on which sessions are related to a specific visitor (visitor 1 year

ReadSpeaker

These cookies are necessary to provide text-to-speech solutions. More information.

Name Purpose Expiration
_rspkrLoadCore The use of this cookie is so that we know that the user has activated the service on a page. This way we'll automatically load in the ReadSpeaker scripts when the user navigates to a different page so that the user will get audio quicker. Session

Other

These are other cookies that are meant to make the site work properly.

Name Purpose Expiration
JSESSIONID This session ID allows a user to be clearly identified on a website and assigned to their session. Session
X-CSRF-Token CSRF tokens prevent an attacker from creating valid requests to the backend server. Session
mobileDetected This cookie determines the appropriate content preview (mobile or desktop) based on the device being used by the visitor. Session
scrolltonavcookie Enables the visitor to easily navigate back to the top of the page or access the main navigation. Session
country Assists in displaying the accurate location and information of products and services to the visitor. 7 days
webinargeek This cookie identifies the viewer of the webcast and assigns them to their session./td> Session
 

Analytical cookies

Adobe Analytics

Adobe Analytics cookies allow us to measure how you use our sites and which information you are looking for. We use this information to improve our sites. For more information see Adobe Analytics cookies information.

Name Purpose Expiration
deq_pers_digitalEventQueue_d This cookie is used to store and defer data related to events in the digital event queue. It helps in persisting the data until the next occurrence of an event that matches the specified event_name parameter within a browser session. Session
deq_pers_digitalEventQueue_s This cookie serves as session storage for the digital event queue. It retains data temporarily and facilitates the seamless connection between the firing and processing of events by multiple recipients in a user-friendly manner. Session
deq_pers_digitalEventQueue_l This cookie provides long-term storage for the digital event queue. It holds data for a specified duration, extending beyond a single session, to ensure the availability of relevant information for future processing and analysis of events. 6 months
deq_pers_digitalEventQueue_d This cookie is used to store and defer processed event data in the processed event queue. It ensures that the processed data is persisted until the next occurrence of an event with a matching event_name parameter within a browser session. Session
processedEventQueue_d This cookie is used to store and defer processed event data in the processed event queue. It ensures that the processed data is persisted until the next occurrence of an event with a matching event_name parameter within a browser session. Session
deq_pers_processedEventQueue_l This cookie serves as long-term storage for the processed event queue. It retains processed event data for an extended period, beyond a single session, allowing for the availability of historical information for subsequent analysis and reporting. 6 months
deq_pers_processedEventQueue_s This cookie functions as session storage for the processed event queue. It temporarily holds processed event data, facilitating the smooth connection between the processing and utilisation of events by various recipients in a user-friendly manner. Session
s_vi This cookie is used to identify a unique visitor. This information is captured to understand user behaviour and to help improve the website. To understand historical trends, this cookie has a life-span of two years.’  6 months
s_cc This cookie is set and read by the JavaScript code to determine if cookies are enabled (set to ‘True’). Session
s_sq Stores data about where and what visitors click on in Adobe Analytics’ Activity Map feature. Session
s_fid This cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. 6 months
 

Social media cookies

YouTube

These cookies related to YouTube content on ING.com. More information.

Name Purpose Expiration
YSC This cookie is used to gather statistics about how users interact with YouTube videos. It does not personally identify individual users./td> Session
VISITOR_INFO1_LIVE This cookie allows YouTube to estimate the visitor's bandwidth to provide optimal video streaming quality. 6 months
NID Cookie is used to show Google ads in Google services for signed-out users. 6 months
1P_JAR The purpose of this cookie is to gather statistics about how visitors use YouTube videos across different websites. It helps YouTube track various user preferences and display relevant advertisements based on those preferences. 1 month
Consent This cookie stores information about how the end user uses the website and all advertising that the end user may have seen before visiting the said site. The main purpose of this cookie is Targeting/Advertising. 2 years
SOCS This cookie is used to store a user’s state regarding their cookie choices. 13 months
AEC This cookie ensures that requests within a browsing session are made by the user, and not by other sites. It prevents malicious sites from acting on behalf of a user without that user’s knowledge. 6 months
IDE This cookie is to store information about the user's interaction with YouTube videos and to display targeted advertisements based on the user's interests. 12 months

This privacy and cookie statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this page periodically for any changes.