ING has acquired the Belgian digital loyalty platform Qustomer. With Qustomer, users can collect and redeem loyalty points from shops and other retail outlets using a physical card with QR code technology or via the Qustomer application on their smartphone.
Following the publication of our 2Q2015 results yesterday, both our CEO Ralph Hamers and our CFO Patrick Flynn spoke to various media.
“ING posted a strong set of commercial and financial results during the second quarter of 2015,” said Ralph Hamers, CEO of ING Group. “We also achieved a key milestone in our restructuring by reducing our stake in NN Group to 37.6% and deconsolidating it from our accounts, thereby ending restrictions on price leadership and acquisitions.”
An international study of almost 15,000 consumers across 15 countries reveals the profound effect that sharing technologies could have on economies worldwide, with participation predicted to rise in the next 12 months.
Koos Timmermans, Vice-chairman of ING Bank, will address international analysts and investors at the Goldman Sachs European Financials Conference in Rome today.
Banks play a central role in money creation. It’s a critical function to keep the economy moving. But how money creation works is frequently misunderstood. And whether it should be left solely in the hands of the banks has lately been the subject of a passionate debate in many countries, including the Netherlands.
A realistic look at costs of life events for people in Europe
Today, ING’s Director of Corporate Strategy, Dorothy Hillenius, will address the Digital Banking Revolution conference organized by Bank of America Merrill Lynch in London. She will elaborate on how technology and changing customer behaviour are transforming the banking industry, with customers increasingly using different channels in their search for reliable and easy solutions. In addition, she will talk about ING’s strategy to earn the primary relationship with the customer and how the bank creates a differentiating customer experience in today’s digital era.
Do banks have the potential to stay relevant in payments? ‘Absolutely’, said Mark Buitenhek Global Head Transaction Services of ING.
Half of European adults with access to a mobile device such as a smart phone or tablet computer expect to use mobile payment apps over the next 12 months, according to the ING international survey of more than 14,000 consumers.
