Making banking simpler 

In Retail Banking, the focus is on making banking faster, easier and more intuitive for 41 million customers in nine markets.  

“Our ambition is to be the best bank in Europe. For our customers, that means making it easier to achieve the things that matter most to them, whether buying a home, planning for the future or reaching important life goals. Being recognised as Europe’s Best Retail Bank and the World’s Best Bank for Mortgages/Home Loans reflects the trust our customers place in us and the dedication of our talented teams around the world. We are proud of this recognition, and it motivates us to keep raising the bar for ourselves every day,” said Pinar Abay, Head of Retail Banking at ING. 

Supporting clients internationally 

In Wholesale Banking, ING was named Europe's Best Bank for Large Corporates – a testament to how we support clients in over 100 countries navigate changing markets and transition to a more sustainable economy. 

"Being recognised as Europe's Best Bank for Large Corporates reflects the trust our clients place in us and the dedication of our people across Wholesale Banking. Our role goes beyond banking. By bringing together the full breadth of ING's expertise through our international network, we help clients navigate change, unlock opportunities and support the competitiveness and resilience of the European economy," said Ljiljana Čortan, head of Wholesale Banking at ING. 

Euromoney’s Awards for Excellence, the first of their kind in the global banking industry, were established in 1992.  

Read Euromoney's articles on ING being named the World’s Best for Mortgages/Home Loans, Europe's Best Retail Bank and Europe's Best bank for Large Corporates.

Our 13 awards  

Global and regional awards 

World's Best Bank for Mortgages/Home Loans 

Europe's Best Retail Bank 

Europe's Best Bank for Large Corporates 

Europe's Best Bank for Mortgages/Home Loans 

Country awards 

Poland's Best Bank 

Poland's Best Bank for ESG 

Poland's Best Bank for Sustainable Finance 

Germany's Best Bank for ESG 

The Netherlands' Best Bank 

The Netherlands' Best Bank for Corporates 

Spain's Best Bank for Customer Experience 

Spain's Best Bank for Mortgages/Homeowners 

South Korea's Best Bank for Sustainable Finance