The report also highlights developments across our customer segments, sustainability, operational and risk priorities, governance and how we are preparing the organisation for the opportunities ahead.
“As a bank, we have performed well across a wide range of metrics against a challenging and eventful backdrop. We are grateful that this resilience has been recognised by our shareholders, clients and employees,” write Chairman Karl Guha and CEO Steven van Rijswijk in their annual letter to stakeholders. “We believe that we are well positioned, both operationally and financially, to navigate a changing and more unpredictable global environment.”