Growing the difference together
At ING, we are proud to have people from all over the world working with us. Having an inclusive workplace where everyone can be themselves is important, which is why our approach to diversity, inclusion and belonging (DIB) is rooted in understanding, mutual respect and celebration.
By promoting equity and belonging, we aim to create an environment and culture where people can thrive. We know that when people feel valued for who they are and can bring their unique perspectives and experiences to work, full potential can be truly unlocked. This strengthens our business and helps ING grow the difference for our customers and clients, while making a positive impact in society.
Our global diversity, inclusion and belonging strategy
We’re working to create a welcoming space for everyone – both our people and our customers – through what we say and do. Our approach focuses on four key areas that help us make real, lasting change across the organisation.
Our global diversity and belonging policy
At ING we aim to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society.
Proud to include everyone
Our approach to diversity, inclusion and belonging is focused on understanding, mutual respect, and celebration. We recognise that not everyone experiences work and life in the same way, so we aim to ensure fairness and equity in everything we do. That’s why we want to drive sustained change across all aspects of diversity, striving to mirror the diversity of our customers and the communities we serve.
Age and generations
Age diversity is something we value and are proud of. We understand that everyone's unique experiences, shaped by when and where they were born, contribute to a rich diversity of perspectives, skills, and working styles, which we wholeheartedly embrace.
Bringing together different generations strengthens our work by sharing experiences, generating new energy, and sparking ideas. This builds a strong talent pipeline and future-proofs our business. We’re creating positive connectivity for all ages across ING. We have 14 age & generation employee resource groups (ERGs) around the world.
Disability and neurodiversity
In December 2024, we launched our global disability and neuro-inclusion strategy. Activated across all the countries we operate in, we are looking to create a culture and environment where people with disabilities and neurodiverse conditions, and those that care for them, feel like they belong and can reach their full potential at ING.
We aim to break down the barriers people face and provide with the supportive environment needed to thrive. Our work focuses on the following areas: Leadership and Culture, Talent, Accessibility and Data and Reporting. In the future, and as we learn more about our people, we will responsibly gather and leverage data to inform and adapt our approach. We have 8 disability and neurodiversity ERGs across ING.