Features 08 April 2011 ... min read Choose category: All categories Art Banking Economics Strategy Sustainability Choose time period: most recent 2025202420232022202120202019201820172016201520142013201220112010 7 April 2016 | Banking, Innovation The future of banking outlined in Copenhagen The future of banking is bright and the customer is the winner. But banks will have to innovate to keep up with the fintechs as customers will no longer need banks, but they do need banking. 17 March 2016 | Strategy A step ahead with ING’s Annual Review Want to know what ING was working on in 2015? Check out our Annual Review 4 February 2016 | Banking Why IQ is nothing without EQ at Financial Markets Wholesale Banking’s Financial Markets has trained the “soft skills” of its 350 sales staff, to help them restore trust and form a more personal relationship with their clients. Here’s how one of the toughest businesses of ING is shifting from IQ to EQ. Share Twitter LinkedIn E-mail Whatsapp