ING to transfer Retail Banking operations, staff and customers in Austria to bank99

Amsterdam,

ING announced today it has reached an agreement to transfer ING’s Retail Banking operations in Austria to bank99, the bank of Österreichische Post, the Austrian postal services. The agreement follows a review of strategic options for ING’s Retail Banking operations in Austria as announced in March 2021. ING will retain its Wholesale Banking activities in Austria.

Bank99 was launched in 2020 and currently offers online banking to 80,000 customers. As announced in March, ING has discontinued its savings-only offering in Austria. The approximately 150,000 customers with current accounts, mortgages or consumer loans will be onboarded with bank99, which will also acquire all Retail staff and assets. This process will start in the coming months and is expected to be finalised in the last quarter of 2021.

“We are happy that in bank99 we have found a partner that offers a new home to our Retail customers in Austria. Bank99 is focused on digital banking and therefore our customers will enjoy easy to use banking services,” said Aris Bogdaneris, head of Retail Banking and Challengers & Growth Markets and member of ING’s Management Board Banking.

The agreement announced today is subject to approval by relevant regulators.

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