ING-DiBa voted "Best" and "Most preferred Bank" Germany
For the eighth consecutive time, ING-DiBa was voted “Most preferred Bank” in the broad bank survey of business magazine €uro. As part of the same survey, ING-DiBa was also awarded "Best Bank".
The winner in the category "Most preferred Bank" was determined by the votes of more than 209,000 bank customers. As part of this survey, customers were able to express their satisfaction with individual services of the banks as well as the banks' accessibility, friendliness, advice and quality of staff. ING-DiBa customers expressed to be generally most satisfied with their institution.
For the award "Best Bank" the Euro bank survey looked at good conditions in the product areas checking account, day and time deposits, securities brokerage, mortgage lending and consumer finance. In addition, online security as well as the service of the participating banks were examined.