ING looks to innovate for ease and simplicity
04 April 2016
... min read
4 April 2016
Ralph Hamers, CEO ING Groep N.V.
ING CEO Ralph Hamers speaks to Forbes magazine about ING’s focus on innovation. In the interview, he says ING seeks to innovate to improve the customer experience, first and foremost.
“Even without current technology, our goal was always to make our offering simple, available, and empowering to our customers,” he told the magazine. “The winners in disruptive models are focused on experiences, not gadgets.”
Read the full interview