Cookie statement
Cookies allow us to remember your browsing preferences when you visit our websites or apps and to provide information that’s interesting to you.
What are cookies?
Cookies are tiny files we store on your computer, tablet or mobile phone when you use our websites or apps. Some cookies are necessary for certain functions on our websites, such as viewing our social media content or online banking. Other cookies allow us to analyse your online behaviour on our website and apps. They tell us more about you, such as the country you are in, pages you visit on our site and products or services you may be interested in. We can use this information to improve our website or simply make your use of it more personal.
Certain cookies (such as interest cookies and marketing cookies) process your personal data. Read more in our Privacy Statement about how ING deals with your personal data, also in the context of how we use cookies.
Your choice
You can decide which cookies to allow by choosing an option below:
We have two cookie settings:
“Accept all cookies”: On top of the strictly necessary cookies, social media cookies are included (e.g. YouTube). These can also be used to display personalised advertisements. We may share information about your use of our site with our social media, advertising, and analytics partners.
Please note, that social media cookies are third-party cookies and therefore the types and duration of these cookies are set by these social networks. This is beyond ING’s control.
“Reject all non-essential cookies”: This option allows the usage of exclusively essential cookies, which are required for the proper functioning of the website. These cookies enable basic functions such as page navigation, displaying YouTube content (anonymously), and remembering information that affects the website's behaviour or appearance, such as your preferred language or the region you’re in. It also includes analytical cookies to anonymously record the behaviour of visitors on our website, including mouse clicks, scrolls and clicks to track how the website is being used to further improve it.
Explanation of the different types of cookies
- Functional cookies: Ensure our websites and apps work properly.
- Analytical cookies (anonymous): Measure the general use and quality of our websites, apps, services. This data is used to improve our services and solve problems quickly.
- Marketing cookies and similar identifiers: Based on your online behaviour, we can tailor marketing messages and content to your interests.
- Social media cookies: Share the content of our websites and apps via social media.
Description of cookies we use
Accept all cookies
Adobe Analytics
Adobe Analytics cookies allow us to anonymously measure how you use our sites and which information you are looking for. We use this information to improve our sites. For more information see Adobe Analytics cookies information.
| Name | Purpose | Expiration | |
| deq_pers_digitalEventQueue_d | This cookie is used to store and defer data related to events in the digital event queue. It helps in persisting the data until the next occurrence of an event that matches the specified event_name parameter within a browser session. | Session | |
| deq_pers_digitalEventQueue_s | This cookie serves as session storage for the digital event queue. It retains data temporarily and facilitates the seamless connection between the firing and processing of events by multiple recipients in a user-friendly manner. | Session | |
| deq_pers_digitalEventQueue_l | This cookie provides long-term storage for the digital event queue. It holds data for a specified duration, extending beyond a single session, to ensure the availability of relevant information for future processing and analysis of events. | 1 year | |
| deq_pers_digitalEventQueue_d | This cookie is used to store and defer processed event data in the processed event queue. It ensures that the processed data is persisted until the next occurrence of an event with a matching event_name parameter within a browser session. | Session | |
| processedEventQueue_d | This cookie is used to store and defer processed event data in the processed event queue. It ensures that the processed data is persisted until the next occurrence of an event with a matching event_name parameter within a browser session. | Session | |
| deq_pers_processedEventQueue_l | This cookie serves as long-term storage for the processed event queue. It retains processed event data for an extended period, beyond a single session, allowing for the availability of historical information for subsequent analysis and reporting. | 1 year | |
| deq_pers_processedEventQueue_s | This cookie functions as session storage for the processed event queue. It temporarily holds processed event data, facilitating the smooth connection between the processing and utilisation of events by various recipients in a user-friendly manner. | Session | |
| s_vi | This cookie is used to identify a unique visitor. | 2 years | |
| s_cc | This cookie is set and read by the JavaScript code to determine if cookies are enabled (set to ‘True’). | Session | |
| s_sq | Stores data about where and what visitors click on in Adobe Analytics’ Activity Map feature. | Session | |
| s_fid | This cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. | 2 years | |
Akamai
These cookies are necessary for Akamai security solutions to protect website from DDoS attacks, web application vulnerabilities, bots, and other cyber threats. More information.
| Name | Purpose | Expiration | |
| ak_bmsc | Cookie used to optimise performance and to improve the user experience on Akamai websites. | 1 day | |
| bm_sv | Cookie used by Akamai Botman Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes.. | 1 day | |
BlueConic
We use BlueConic to show you the cookie notification and to save your choice of cookie settings. More information.
| Name | Purpose | Expiration | |
| AWSALB | Used for load balancing by Amazon Web Services. | 7 days | |
| AWSALBCORS | Used for load balancing by Amazon Web Services, with the SameSite property (for the recent Chrome changes). | 7 days | |
| BCSessionID | Unique identifier for the BlueConic profile. | 1 year | |
| BCCookieConsentRefuse | Stores the visitor's preferences when they decline to provide consent. | 1 year | |
| BCReferrerOverrule | Stores a custom bcChannelIdentifier as referrer. For these channels the actual referrer points to the website and not the overrule. The overrule would be lost if not stored in this cookie. | 1 year | |
| BCCookieConsentAccept | Stores the visitor's preferences when they agree to provide consent. | 1 year | |
GlobeNewswire & Euroland by Notified
These cookies are necessary for the stock price ticker, share price calculators and press release subscription service. More information.
| Name | Purpose | Expiration | |
| AWSALB | Used for load balancing by Amazon Web Services. | 7 days | |
| ASP.NET_SessionID | This cookie is associated with Microsoft .NET based technologies. It is used to maintain an anonymized user session by the server. | Session | |
| _GRECAPTCHA | Cookie provides spam protection. | 6 months | |
| incap | Incapsula DDoS Protection and Web Application Firewall: the cookie on which HTTP requests are related to a certain session (AKA visit). Re-opening the browser and accessing the same site is supposed to be considered different visits. | Session | |
| nlbi | This cookie is associated with Incapsula DDoS Protection and Web Application Firewall. Used to ensure requests by a client are sent to the same origin server. | Session | |
| Visid_incap | Incapsula DDoS Protection and Web Application Firewall: the cookie on which sessions are related to a specific visitor (visitor | 1 year | |
ReadSpeaker
These cookies are necessary to provide text-to-speech solutions. More information.
| Name | Purpose | Expiration | |
| _rspkrLoadCore | The use of this cookie is so that we know that the user has activated the service on a page. This way we'll automatically load in the ReadSpeaker scripts when the user navigates to a different page so that the user will get audio quicker. | Session | |
Other
These are other cookies that are meant to make the site work properly.
| Name | Purpose | Expiration | |
| JSESSIONID | This session ID allows a user to be clearly identified on a website and assigned to their session. | Session | |
| X-CSRF-Token | CSRF tokens prevent an attacker from creating valid requests to the backend server. | Session | |
| mobileDetected | This cookie determines the appropriate content preview (mobile or desktop) based on the device being used by the visitor. | Session | |
| scrolltonavcookie | Enables the visitor to easily navigate back to the top of the page or access the main navigation. | Session | |
| country | Assists in displaying the accurate location and information of products and services to the visitor. | 7 days | |
| webinargeek | This cookie identifies the viewer of the webcast and assigns them to their session./td> | Session | |
YouTube
These cookies related to YouTube content on ING.com More information.
| Name | Purpose | Expiration | |
| YSC | This cookie is used to gather statistics about how users interact with YouTube videos. It does not personally identify individual users./td> | Session | |
| VISITOR_INFO1_LIVE | This cookie allows YouTube to estimate the visitor's bandwidth to provide optimal video streaming quality. | 6 months | |
| NID | Cookie is used to show Google ads in Google services for signed-out users. | 6 months | |
| 1P_JAR | The purpose of this cookie is to gather statistics about how visitors use YouTube videos across different websites. It helps YouTube track various user preferences and display relevant advertisements based on those preferences. | 1 month | |
| Consent | This cookie stores information about how the end user uses the website and all advertising that the end user may have seen before visiting the said site. The main purpose of this cookie is Targeting/Advertising. | 2 years | |
| SOCS | This cookie is used to store a user’s state regarding their cookie choices. | 13 months | |
| AEC | This cookie ensures that requests within a browsing session are made by the user, and not by other sites. It prevents malicious sites from acting on behalf of a user without that user’s knowledge. | 6 months | |
| IDE | This cookie is to store information about the user's interaction with YouTube videos and to display targeted advertisements based on the user's interests. | 12 months | |
Reject all non-essential cookies
Adobe Analytics
Adobe Analytics cookies allow us to anonymously measure how you use our website and which information you are looking for. We use this information to improve our website. For more information, please see Adobe Analytics cookies information.
| Name | Purpose | Expiration | |
| deq_pers_digitalEventQueue_d | This cookie is used to store and defer data related to events in the digital event queue. It helps in persisting the data until the next occurrence of an event that matches the specified event_name parameter within a browser session. | Session | |
| deq_pers_digitalEventQueue_s | This cookie serves as session storage for the digital event queue. It retains data temporarily and facilitates the seamless connection between the firing and processing of events by multiple recipients in a user-friendly manner. | Session | |
| deq_pers_digitalEventQueue_l | This cookie provides long-term storage for the digital event queue. It holds data for a specified duration, extending beyond a single session, to ensure the availability of relevant information for future processing and analysis of events. | 1 year | |
| deq_pers_processedEventQueue_d | This cookie is used to store and defer processed event data in the processed event queue. It ensures that the processed data is persisted until the next occurrence of an event with a matching event_name parameter within a browser session. | Session | |
| deq_pers_processedEventQueue_l | This cookie serves as long-term storage for the processed event queue. It retains processed event data for an extended period, beyond a single session, allowing for the availability of historical information for subsequent analysis and reporting. | 1 year | |
| deq_pers_processedEventQueue_s | This cookie functions as session storage for the processed event queue. It temporarily holds processed event data, facilitating the smooth connection between the processing and utilisation of events by various recipients in a user-friendly manner. | Session | |
| s_vi | This cookie is used to identify a unique visitor. | 2 years | |
| s_cc | This cookie is set and read by the JavaScript code to determine if cookies are enabled (set to ’True’). | Session | |
| s_sq | Stores data about where and what visitors click on in Adobe Analytics’ Activity Map feature. | Session | |
| s_fid | This cookie is used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. Not used for implementations that use first-party cookies. | Session | |
Akamai
These cookies are necessary to for Akamai security solutions to protect website from DDoS attacks, web application vulnerabilities, bots, and other cyber threats. More information.
| Name | Purpose | Expiration | |
| ak_bmsc | Cookie used to optimise performance and to improve the user experience on Akamai websites. | 1 day | |
| bm_sv | Cookie used by Akamai Botman Manager to help differentiate between web requests generated by humans and web requests generated by bots or other automated processes. | 1 day | |
BlueConic
We use BlueConic to show you the cookie notification and to save your choice of cookie settings. More information.
| Name | Purpose | Expiration | |
| AWSALB | Used for load balancing by Amazon Web Services. | 7 days | |
| AWSALBCORS | Used for load balancing by Amazon Web Services, with the SameSite property (for the recent Chrome changes). | 7 days | |
| BCSessionID | Unique identifier for the BlueConic profile. | 1 year | |
| BCCookieConsentRefuse | Stores the visitor's preferences when they decline to provide consent. | 1 year | |
| BCReferrerOverrule | Stores a custom bcChannelIdentifier as referrer. For these channels the actual referrer points to the website and not to the overrule. The overrule would be lost if not stored in this cookie. | 1 year | |
| BCCookieConsentAccept | Stores the visitor's preferences when they agree to provide consent. | 1 year | |
ReadSpeaker
These cookies are necessary to provide text-to-speech solution. More information.
| Name | Purpose | Expiration | |
| _rspkrLoadCore | The use of this cookie is so that we know that the user has activated the service on a page. This way we'll automatically load in the ReadSpeaker scripts when the user navigates to a different page, so that the user will get audio quicker. | Session | |
Other
These are other cookies that are meant to make the site work properly.
| Name | Purpose | Expiration | |
| JSESSIONID | This session ID allows a user to be clearly identified on a website and assigned to their session. | Session | |
| X-CSRF-Token | CSRF tokens prevent an attacker from creating valid requests to the backend server. | Session | |
| mobileDetected | This cookie determines the appropriate content preview (mobile or desktop) based on the device being used by the visitor. | Session | |
| scrolltonavcookie | Enables the visitor to easily navigate back to the top of the page or access the main navigation. | Session | |
| country | Assists in displaying the accurate location and information of products and services to the visitor. | 7 days | |
YouTube
These cookies are necessary to for YouTube content to be visible on ING.com. More information.
| Name | Purpose | Expiration | |
| YSC | This cookie is used to gather statistics about how users interact with YouTube videos. It does not personally identify individual users. | Session | |
| VISITOR_INFO1_LIVE | This cookie allows YouTube to estimate the visitor's bandwidth to provide optimal video streaming quality. | 6 months | |
This privacy and cookie statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this page periodically for any changes.
If you have any questions about this privacy and cookie statement or our data processing activities, you can contact us here.